Description
Duty Fees Included for USA & Canada 🇺🇸🇨🇦
If you are charged any extra fees, please message us, and we’ll be happy to refund you.
***Some areas might not see some of our listings due to the restricted area of the regulations.
Please try to access any listing where you can make a payment, and let us know. We will use that listing so that you can make the payment. Sorry for the inconvenience, and thank you so much for your understanding***
Shipping & Guarantee
• We pack the product in a foam box and wrap it with aluminum foil to protect it from extreme temperatures during transit.
• Shipping 7–12 days.
• We guarantee the package will arrive safely and healthy.
• If you see small contamination spots on the agar, don’t worry — they can still grow.
• If the package arrives severely damaged, even to the point where it cannot survive, we’re happy to offer a replacement or refund.
• Please record an unboxing video for claims.
Before Purchasing
• The product needs proper acclimation after leaving the agar.
• Please review our guidelines and prepare your materials.
• The product may not survive under certain conditions.
Product Selection
• We send a photo 1–2 days before shipping for confirmation.
• You may request to choose your product — just message us.
Thank You
• Thank you for your trust.
• We’re always here to support you with acclimation questions.
The customer is responsible for acclimating. We’re not liable for losses. Variegation is not guaranteed for mature growth.