{"product_id":"philodendron-princess-of-orange-tissue-culture-1-plant-bag","title":"Philodendron Princess of Orange Tissue Culture (1 plant\/bag)","description":"\u003cp class=\"p1\"\u003e🌿 Shipping, Guarantee \u0026amp; Refund Policy\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eShipping \u0026amp; Packaging\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- We carefully pack every order in a foam box and wrap it with aluminum foil to help protect the plants from extreme temperatures during transit.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Estimated delivery time is 7–12 business days.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- We guarantee that your order will be shipped in healthy condition.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Small contamination spots on the agar are normal and do not necessarily affect the plant's ability to grow.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eBefore Purchasing\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Tissue culture plants require proper acclimation after being removed from the agar.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Please read our acclimation guide and prepare your growing materials before purchasing.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Customers are fully responsible for the acclimation process and all plant care after delivery.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Plant survival depends on proper care and growing conditions.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Every plant is unique. Minor differences in size, color, leaf shape, and variegation are normal.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Variegation in mature growth cannot be guaranteed, as it depends on genetics and growing conditions.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder Cancellation\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Orders may be canceled before they are shipped.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- If you accidentally place an order, please contact us as soon as possible.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Refund processing times are determined by Etsy's payment system and your payment provider.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eArrival Guarantee\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- We guarantee that your plants will be shipped healthy.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- If your order arrives severely damaged or Dead on Arrival (DOA), please contact us within 24 hours of delivery and provide:\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAn unboxing video (required for all claims)\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eClear photos of the unopened package\u003c\/p\u003e\n\u003cp class=\"p1\"\u003ePhotos of all plants received\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eA photo of the shipping label\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e*Failure to provide an unboxing video may result in your claim being declined.*\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eRefund \u0026amp; Replacement Policy\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe may offer a replacement or refund if:\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- The package arrives with severe shipping damage that makes the plants non-viable.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Your claim is submitted within 24 hours of delivery with all required evidence.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- After reviewing the case, we determine that the damage occurred during shipping.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe do not offer refunds or replacements for:\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Plants that die after planting or acclimation.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Damage caused by improper acclimation or plant care.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Overwatering, underwatering, pests, diseases, or unsuitable growing conditions.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Heat, cold, humidity, or environmental stress after delivery.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Minor cosmetic damage such as bent leaves, small tears, bruising, or normal shipping stress.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Plants that are still alive and capable of recovery.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Minor contamination on the agar that does not prevent healthy growth.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eShipping Delays\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- We are not responsible for delays caused by USPS, UPS, customs, weather, or other shipping carriers.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Live plants may experience temporary shipping stress due to transit delays.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Shipping delays alone are not grounds for a refund or replacement if the plants remain viable.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIncorrect Shipping Address\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Buyers are responsible for providing a complete and correct shipping address.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Orders returned due to an incorrect or incomplete address are not eligible for free reshipping.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Additional shipping charges may apply for reshipment.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003ePackage Left Unattended\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Buyers are responsible for bringing their package indoors as soon as it is delivered.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- We are not responsible for damage caused by prolonged exposure to heat, cold, rain, or other weather conditions after delivery.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eImport \u0026amp; Local Regulations\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Buyers are responsible for ensuring that live plants are permitted in their state or local area before purchasing.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- We are not responsible for orders affected by local import restrictions or regulations.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eProduct Selection\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- We will send photos of your plants 1–2 days before shipment for confirmation.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- If you would like to select your plant, simply send us a message before your order is shipped.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThank you for supporting our small business! We truly appreciate your trust. If you have any questions about acclimating your tissue culture plants, we're always happy to help.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eBy placing an order, you acknowledge that you have read and agree to this Shipping, Guarantee \u0026amp; Refund Policy.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you would like to order tissue culture exotic plants, please leave a message for us via inbox. We will contact you within 24 hr.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e***Some areas might not see some of our listings due to the restricted area of the regulations.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003ePlease access any listing where you can make a payment and let us know. We will use that listing so that you can make the payment. Sorry for the inconvenience, and thank you so much for your understanding.***\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003ePlease note that it is normal for tissue culture plants to lose some lower leaves during shipping due to the long transit time, lack of light, and the stress of being moved to a new environment. This is similar to how plants may shed leaves after being repotted while they adjust to their new container. You can plant them as usual, and with proper care, they should recover and continue growing.\u003c\/p\u003e","brand":"Newyear Garden","offers":[{"title":"Default Title","offer_id":53138050122045,"sku":"PH109","price":4.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0881\/7587\/0269\/files\/IMG_8051.heic?v=1790141879","url":"https:\/\/www.newyeargarden.com\/products\/philodendron-princess-of-orange-tissue-culture-1-plant-bag","provider":"Newyear Garden","version":"1.0","type":"link"}